- Report: #121250
Complaint Review: Household Retail Services - Carol Stream Illinois
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Author Not Confirmed
Why?
Household Retail Services
P.O. Box 4169 Carol Stream, 60197 Illinois, U.S.A.
Phone:
800-333-4563
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HSBC Retail Services posts payments late or loses check lost title Carol Stream Illinois
I recently bought a motorcycle and the financing was purchased by HouseHold Retail Services. Within one year, I had to put a stop on two checks that they said they never received.
Of course they added finance charges. When trying to call for a balance, I was transferred to a rude customer service representative that wanted to know if I had the bike and if it was stored at my house. He was trying to intimidate me to think that if I didn't make an immediate payment, they would reposses the bike. He even asked for my bank account routing number.
I paid the bike off early but the company does says they do not have the original title. I have the duplicate so I know it exists. Now I have to send paperwork and a fee to my state DMV to get a new title. If you have to call customer service, plan on being on hold for a long time.
Wes
south, Mississippi
U.S.A.
Of course they added finance charges. When trying to call for a balance, I was transferred to a rude customer service representative that wanted to know if I had the bike and if it was stored at my house. He was trying to intimidate me to think that if I didn't make an immediate payment, they would reposses the bike. He even asked for my bank account routing number.
I paid the bike off early but the company does says they do not have the original title. I have the duplicate so I know it exists. Now I have to send paperwork and a fee to my state DMV to get a new title. If you have to call customer service, plan on being on hold for a long time.
Wes
south, Mississippi
U.S.A.
