Nancy
Redstone Arsenal,#2Consumer Suggestion
Tue, November 26, 2002
Truth in Lending (Regulation Z) available at:
http://www.access.gpo.gov/nara/
cfr/cfrhtml_00/Title_12/12cfr226_00.html
If you sincerely want to file a complaint against HRS/ Household, do not waste your time with the BBB. Contact the "Legal Office" on your military installation, file a report with the banking regulators (Comptroller of the Currency), the Federal Trade Commission, and your state attorney general.
Keep in mind that military personnel must prepare for financial responsibilities in the event of deployment. Keep an address available to mail your bills to all creditors, anticipate the due dates to compensate for delays in the mail, or pay your bills using an on-line service.
If you elect to use your banks on-line bill payment service, HRS does not subscribe to inter-banking electronic fund transfers. Your bank has to cut a check and mail the payment. You should authorize release of the payment two days after the billing cycle. Taking that precaution should allow at least 17 days for mail and processing. Because the payment would be mailed within the United States, there would be no delay associated with the military postal system (FPOs and forwarding).
Nancy
Redstone Arsenal,#3Consumer Suggestion
Tue, November 26, 2002
Truth in Lending (Regulation Z) available at:
http://www.access.gpo.gov/nara/
cfr/cfrhtml_00/Title_12/12cfr226_00.html
If you sincerely want to file a complaint against HRS/ Household, do not waste your time with the BBB. Contact the "Legal Office" on your military installation, file a report with the banking regulators (Comptroller of the Currency), the Federal Trade Commission, and your state attorney general.
Keep in mind that military personnel must prepare for financial responsibilities in the event of deployment. Keep an address available to mail your bills to all creditors, anticipate the due dates to compensate for delays in the mail, or pay your bills using an on-line service.
If you elect to use your banks on-line bill payment service, HRS does not subscribe to inter-banking electronic fund transfers. Your bank has to cut a check and mail the payment. You should authorize release of the payment two days after the billing cycle. Taking that precaution should allow at least 17 days for mail and processing. Because the payment would be mailed within the United States, there would be no delay associated with the military postal system (FPOs and forwarding).