John
Las Cruces,#2Author of original report
Thu, November 11, 2004
It took six months but I finally prevailed against Household Bank-Retail Services-Best Buy. With the BBB as arbitrator I was able to have all the bogus late fees and the deferred interest charges wiped clean, resulting in a $0.00 balance. In addition Household Bank-Retail Services will send a letter of retraction to all three credit reporting agencies. To the person that wrote "beg to differ", thanks for making my point! You did everything right, still they tried to get you to pay a $29.00 late fee. Don't let these less-than-honest practices go unchallenged. Fight for your rights as a consumer!!!
Cory
San Antonio,#3Consumer Comment
Fri, August 06, 2004
Paid off a 6 month same as cash deal to Best Buy last month. On each and every statement it was spelled out what the terms were for the same as cash deal on the bottom of the statement. What interest had accured if not paid by such a date. Only problem I encountered was the final payment which I sent like 8 days in advance which they said got there late. No problem with the interest but a $29 late fee. I called them up, "discussed" it with them and they were nice enough to wipe it out. Don't know about the other.