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  • Report:  #1515099

Complaint Review: Home Depot - Orlando Florida

Reported By:
Timothy - Orlando, Florida, United States
Submitted:
Updated:

Home Depot
7022 W Colonial Dr, Orlando, FL Orlando, 32818 Florida, United States
Phone:
(407) 297-1151
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

After purchasing these airsnakes I received my confirmation email that they were there and ready to be picked up. Apon arriving I found that some how my order was changed to reflect 1 airsnake, and that the other one I had been canceled. They then went on to tell me that i received a refund for the one not delivered. Low and behold i had not, And after 5 days the credit was still not on the card and no refund mention was in my credit card.

I find this is the case with them most of the time. They will sell you products they hope to have in stock but don't, Which leaves the customer waiting for there refund for ages with no repercutions to the retailer what so ever. This has to end, They should not be able to sell something they dont have in stock in hopes it comes in before you arrive.

Larger retailers need to be held accountable for this bait and switch. IF THIS IS THERE WAY OF DOING BUSINESS HAVE MY MONEY WAITING FOR ME WHEN I ARRIVE. IF THEY CAN TAKE MY MONEY IN SECONDS RETURN IT IN SECONDS!!!!!!!! 



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