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  • Report:  #1517966

Complaint Review: 2/10 Home Buyers Warranty 2/10 Warranty - Aurora Colorado

Reported By:
Ricky - Atlanta, Georgia, United States
Submitted:
Updated:

2/10 Home Buyers Warranty 2/10 Warranty
13900 East Harvard Avenue Aurora, 80014 Colorado, United States
Phone:
4049922655
Web:
http://www.2-10.com
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RUN FROM THIS COMPANY

I filed a simple microwave claim on December 3, 2022. They sent Honest & Quality Appliance repair. Guy came out 2 weeks later, inspected the microwave, charged me $75 cash, and told me it would be 2 weeks until part arrived. I waited the 2 week, which ended up being much longer. The guy scheduled a Friday appointment without my knowledge and called me the day of and said he was enroute. I explained to him that I work and that I could not leave and meet him. I never heard back from the service technician.

It is now approaching 5 months, April 28, 2022 and no one has contacted me. My microwave is still in the same condition the technician left it in. 

Ive contacted 2/10 over 10xs requesting assistance, I've emailed, I've escalated to a supervisor, NOONE CARES, THE SUPERVISOR WILL SEND YOU ON A WILD GOOSE CHASE, after requesting a manager, they will call you back 48 hours later, and after you spend 5 mins explaining your grievenses, they will quickly transfer you to a line that NOONE WILL EVER ANSWER.

RUN FROM THIS COMPANY!

 

 



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