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  • Report:  #1276193

Complaint Review: Hillary August and Booking.com - Internet

Reported By:
Booking.com Rip Off - Northborough, Massachusetts, USA
Submitted:
Updated:

Hillary August and Booking.com
Internet, USA
Web:
www.booking.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Booking.com mislead me on a hotel I booked through their website.  I notified booking.com of my dissatisfaction, and they did not care.  

I filed arbitration with the American Arbitration Association pursuant to booking.com agreement to arbitrate.  However, even then, booking.com refused to pay the fees to arbitrate and the AAA now refuses to accept any cases involving booking.com.

Regardless, Booking.com has not removed the arbitration agreement and continues to promote AAA as the arbitration forum for consumers to use with disputes.  This has been reported to the FTC and a complaint is also pending against Hillary August, the attorney who represents booking.com at Jenner.com in Chicago, Illinois.

 



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