• Report:  #1513396

Complaint Review: HERWILES -

Reported By:
Bruno - Sao Paulo, Sao Paulo, Brazil
Fri, November 05, 2021

Internet business, Internet Fraud, Internet sales, On-Line Stores, Online sales
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I bought a 3-1 black hand Luggage plane size in the website and paid 69 dollars for it. They sent a track code in order to make me wait before i could cancel it. When the "product" arrived it was a hand size white bag with a Starbucks logo on it. It is so small that even my laptop is twice the size. 

Believing it was a mistake, i sent them an e-mail. They told me there was nothing they could do (i even offered to pay for the shipment of the real bag) but to send me between 10-20% back.

Obviously the e-mail i received was a pre-made e-mail and there was nothing to discuss on. They never sent my money back and they never sent me the real product.

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