- Report: #1521068
Complaint Review: Hampton Inn - phenix city Alabama
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Hampton Inn
620 martin luther king jr pkwy phenix city, 36869 Alabama, United States
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Hampton Inn Knew my insurance company had extended my two rooms and extra week. This black girl deactivated my room keys to harass me at the front lobby. Nothing but racist white hating demon bigots. phenix city Alabama
Knew my insurance company had extended my two rooms an extra week. This black girl deactivated my room keys to harass me in the front lobby nothing but racist white hating demon bigots. We were really harassed the whole time. Their lawn man would get grass all over my car. One night somebody violently pounded on my door.
My son did record her refusing to give me our room keys back and falsely accused me of being rude to her. Rude to her! She was the one who was harassing me and my son and refused to give me our room keys back until he started recording her.
She was jumping on me in front of all the other demons in the hotel. This maid who I complained about who walked into my room while I had the do not disturb sign on my door wanted to retaliate against me. She was watching the whole thing but I didn't care. I wasn't backing down.
There were mostly black females at the front desk and the marketing manager Shannon told me that they were overbooked and why they couldn't extend our rooms. When I got a text from my insurance company on 08/30/2022 that our rooms had been extended to 09/09/2022. They weren't overbooked.
Matthew Day is the general manager he is white. But he is job scared so he had to go along with their evil deed with what they did to me and my son about our rooms.
This is phenix city where they can be demons and thieves. But they can get away with stealing from people and the local businesses. Any business in phenix city that the police chief harasses like this one tire shop must have not gone along with something.
The police chief claimed they didn't comply with something which I don't believe. When they have it out for you they go full force in this town. But bad deceitful bad business practices like the Hampton in here in phenix city can get away with it.
1 Updates & Rebuttals
Cathy
Phenix city,They had to feature this bad sorry hotel on tv cause of the hurricane
#2Author of original report
Wed, September 28, 2022
Of course the owner had to advertise this sorry hotel location in phenix city. Due to the hurricane. I recent this after how I was treated. With the giving our rooms to somebody else . When our insurance company had extended our rooms another week.
This racist prejudice black female employee took our rooms and refused to give our room keys back. Arguing with me in front of the other employees. She got away with doing us this way. One day these employees were messing with the elevator where we couldn't get on.
Well this is phenix city. Where bad and deceitful business practices can get away with treated people like this.
