GOT RIPPED OFF!! BE AWARE when selecting Gulf Stream Pools near Cocoa Beach, Florida. Fabian Kristmann the owner at Gulf Stream Pools was hired to perform 2 pools, at 2 different locations for me and was given a deposit for each property, a total of $20k. At the time, they were 9-12 months out before starting the projects and required a deposit upon signing the contract to get in line. Fast forward 9 months later he never started building, digging, or anything at either house, then tried to raise the price on each pool due to materials going up in price ( $8k-$15k on each pool ) in which a contract had already been singed prior with no clauses stating they could do so. At this point, I told him I would like to cancel the contracts and get my deposits back. He proceeded to tell me my deposits were non-refundable and that I needed to pay the additional amount for material price increases to move forward. Again, NO work was performed at either property and he refuses to refund my entire $20k. I would never recommend a company like this with these type of business practices.
Irv
United States#2Consumer Comment
Fri, August 02, 2024
When was the last time your employer paid you several months in advance? How about your last visit to the doctor.. did the doctor call you and say they need a deposit to pay for the supplies which would be used during the examination? It is absolutely amazing the problems you people get yourself into by NOT USING YOUR HEAD! Any business which is involved in the trades and has established a good reputation and good credit, doesn't need a customer's deposit to buy supplies. They have open accounts with suppliers for that. Any deposits as part of the agreement, YOU INSIST be put into an escrow account which doesn't get released until the job gets done! If they won't agree to an escrow deposit account, you don't do business with them because they are telling you they need money to continue to operate because they are on shaky ground. What did the contract say about the return of deposit? Guess what, I bet you didn't even bother to READ what you were agreeing to BEFORE you agreed to it! For $20k, that certainly was enough for concern to have that contract reviewed by an attorney of YOUR CHOICE before you signed anything. I bet you didn't do that either. I think you need to get a keeper. Since you have very amply exemplified your lack of financial common sense, a keeper would protect you from doing anything else just as stupid.