Complaint Review: Greendot Prepaid Debit Card - Pasadena California

 This company is such a rip-off! Account Now was okay, Green dot sucks! If you value a bank where you can feel safe and secure with your money then walk far far away from this greedy corporation! They don't care about You or Your Money! They do as little as possible and I guess have even stated in the contract that they are not responsible for anything that happens on your account including being scammed by an online company!

Yes, you read that right, they are NOT gonna help you when something happens to your account! They will let you file a claim but they won't do follow through with it because if you give some company your debit card number or they get it somehow, it's your fault not theirs! Oh and by the way, we never received or signed this mysterious new contract so I honestly don't know what they were talking about!!

Back when it was just Account Now, they were way more secure and actually Froze your account if something didn't look right! You would have to call them and they unfroze it once they talked to you to verify! I actually appreciated that more than what it is now because they don't do a thing anymore! I have shown proof of what happened to me and I am not the only one scammed by this company! Others have come out to and I sent proof and documents showing what they did! The woman on the phone didn't care about Documentation! It didn't mean anything because no matter how much proof you have, they won't help you at all with a claim!

It's been a nightmare and my husband and I were almost homeless because we were relying on them to do their job and help us out! The company was called Jinty x and they are a Goth clothing company that did Instagram Ambassadors! Yes I got suckered into the hype! It was the dumbest thing I think I ever did! Now they aren't even on instagram or maybe enough people started catching on so they changed their name Idk but I do know I won't ever trust this bank again for very important stuff! 

My husband and I are changing banks as soon as we can and I advise anyone who is banking with them, don't!! Or if you have to only put so much money in it and pay for things you have to otherwise just have cash! You never know if something is gonna happen with them! I felt I had PTSD sometimes because money would just be gone!! That's no way to live trust me!! You should be able to trust at least your bank!!

Other issues we have faced with this company are the fact you can't use them just anywhere! Most rental companies do not accept this as a form of payment which sucks when you want to travel and rent a car or get a u-haul for a quick move! We have had many set backs because of our form of payment! It's really messed up because why have it when you can't just pay your money towards what you need to do? What's the point? We're gonna be going to a real bank soon where we can also go in and talk to a living person and not have to do this on the phone every time! You can't just do an ATM with no fees and you have a limit of how much you can get back too!

Whereas if you have your own bank account, you can go to a drive thru and request extra money or go in and withdraw your own money! This has really limited things for us and we have dealt with them for years and years! In the end, at first it was okay but long term if you can get a real and physical banking experience, please do it! You won't have all the hassles and heartaches and tears we have! It's a life nobody deserves and these corporations with their big pockets and high falutin arrogant attitudes should be ashamed!! Your service sucks and I will never believe different!! We won't be coming back and I am extremely dissatisfied customer and so is my veteran husband!!

I will share my honest and genuine experience both good and bad on all my platforms because this is what it means to be America's Truth Seeker! For those of you like me, who live by truth and honesty, we can appreciate when others share their stories with us so we don't have to go through the same bad experiences! I don't know about you all but my husband and I have had more than our fair share of the more negative experiences of life! We're ready for the change and this kind of stuff is gonna be our first good one besides the move! Out with the old so we can enjoy the good, just like everyone else!! I hope you don't have to deal with people like these!! Nobody deserves that and to all of you who understand, I am so sorry!! You have my understanding and I feel for you all! We know the struggle!!