Green bean battery came to my home and replaced my hybrid battery in my 2007 Toyota Prius with a life time battery 5/27/2022 . It worked until July 2024. I have been trying to get them to service it but they don't. I have submitted all the paperwork plus more that they have added to their want list. They respond each time with they will get back to me within 24, 36, or 72 hours. Also they say if I try to contact them again my request goes to the bottom of the list for service.