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  • Report:  #1494537

Complaint Review: giftly -

Reported By:
tim - newport beach, CA, United States
Submitted:
Updated:

giftly
United States
Web:
giftly.com
Categories:
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Here is what happened and why this COMPANY  is being listed.  Around last december 2018 I was notified that I would be the recipient of a 10 gift card that had been sent to me as a gift and unfortunately it was never received.  I notified the sende r as this fact and she offered to call and find out the info  which was found out; then the fun really began as the people at giftly  did not want to help me out at all and required lots of phone calls in order to get an answer

 so after jumping through what seeemed like at least 2 dozen hoops I received some information that they said I need to contact OMNICARD  to resolve the issue  which I did  but again to no avail.  Finally after months of correspondence  we are going on at this time about 4 months of correspondence  but wait it gets better with age!!!! I was able to make contact via phone certainly not for lack of trying with someone at OMNICARD  who stated that I need to fill out information  and send it in with a copy of what I had.  So I did this fully expecting there to be no response or a lackluster effort of a response which proved to be an accurate assumption on my part, so once again it was off to email land  where they eventually denied my claim despite all the proof I had presented to them with EXACT dates as to what had happened.

 Through this research effort I was able to determine that the card that supposedly was purchased and sent to me had been used at a town and Country car wash in Huntington Beach CA  on a date after the original card was purchased .  The funny thing is I have never in my life ever visited this particular business so  I never found out where my card was  and felt completely ripped off  Bottom line is NEVER NEVER EVER USE GIFTLY  for anything  on yelp i would give them a negative 100 star review if I could.



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