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  • Report:  #1147962

Complaint Review: General Motors - Nationwide

Reported By:
KathrynM - Lincoln, California,
Submitted:
Updated:

General Motors
Nationwide, USA
Web:
N/A
Categories:
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I just got off the phone with GM Corporate. They again are refusing to take responsibility for the brake issue on the Saturn Aura. I bought a 2007 Saturn Aura new. At 27,300 I had to replace the brakes and rotors. Then at 46,000 I had to replace the brakes and have the calipers cleaned. I finally gave up and traded in the car because of GMs refusal to take responsibility for the AURA brake problems. This morning I reported General Motors to the NHTSA (888) 327-4236 and to the Federal Trade Commission (877) 382-4357. GM says they will not reimburse me until there is a recall. Please report your problems so we can force a recall. The number to GM Corporate for Saturn is (800) 553-6000.



2 Updates & Rebuttals

KathrynM

Lincoln,
California,
Cheap

#2Author of original report

Mon, January 26, 2015

Mike 

I have had many cars in my lifetime on this earth. I do not ride the brakes. BTW it 23 K miles. I am glad you find that acceptable. I am glad you find it acceptable for the rotors to warp. This was a consistent problem with this model. You seem to be having a particularly bad day and have chosen to take it out on me. I have no problem paying for normal wear and tear. This happened multiple times. Anyway...I am done with it. I buy Subaru now. Have a nice day. Now go kick your cat or something.


Mike

rochester,
New York,
Stop being cheap

#3UPDATE EX-employee responds

Sun, January 25, 2015

You are crazy, your brakes lasted 27,000 miles what is wrong with that. Thats alot of miles for some brakes can't believe they lasted that long. Maybe you don't understand that a car is a machine and stuff wears out. You should have been happy that you werent having any real problems like engine or transmission. You are CRAZY

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