- Report: #25318
Complaint Review: Fleet Bank - Scotia New York
-
Author Not Confirmed
Why?
Fleet Bank
Clifton Park, NY Scotia, 12065 New York, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fleet Bank Took my money again and again- Don't follow their own policy-Ripoff ripoff thieves Scotia New York
Fleet Bank just takes money from you whenever they feel like it. They have this so called company "policy" they are supposed to follow when crediting deposits and debiting withdrawls. I can tell you it means nothing. I have deposited a Fleet Check through an ATM at 4:00 on a Friday (we have till 5:00 for the same business day processing) and checked my account the next day to find it wasn't there.
Fleet bank is supposed to make their checks written out of their bank and money orders available the next business day. They held it for 5 days saying it takes 2-3 days for processing. When I told them it was a check written out of their bank it still did not matter. When I called again about how long it was taking they said there was nothing they could do, it was their policy. They bounced all my checks during that week and charged me 25.00 a check.
They did not credit my account with the deposit until Thursday of that week and by then my account was totally overdrawn and most of my money went to check fees. They did not return any fees and have done nothing but continue to take my money.
The policy is if you deposit through an ATM you have till 5PM for the same business day processing and only 100.00 will be made available till the next business day. If it's a check written out of Fleet, a money order or federal funds(like a tax return) the money should all be available the next day if not it should take 2-3 days. That is the way it should be at all the branches but it is clearly not.
I have deposited an out of state check through an ATM at a branch different from mine and had all the money be availavle the following business day. The check was not from Fleet and it was not a money order or federal funds.
he problem is you never know when they are going to pull something. They can bounce your checks whenever they feel like it and blame a deposit was not all there. Or run checks before the deposit and then put your account in the negative and then tack on return check fees and you are left with nothing.
Right now I am trying to leave but they have put on my and my husbands credit report that we owe them 226.00. When we try to open a account with another bank they turn us down because of this. We called to inquire about the money we owe them and they can only tell me it was from a prevoius account. They have never attempted to take the money we have in our checking account and we have never received a notice stating we owe any money. If we hadn't tried to open another account we would not know it was there. They still have not contacted us about this and we have not paid it. However they continue with their fraudulant activites and take money wheneve they can.
Dawn
Scotia, Ohio
Fleet bank is supposed to make their checks written out of their bank and money orders available the next business day. They held it for 5 days saying it takes 2-3 days for processing. When I told them it was a check written out of their bank it still did not matter. When I called again about how long it was taking they said there was nothing they could do, it was their policy. They bounced all my checks during that week and charged me 25.00 a check.
They did not credit my account with the deposit until Thursday of that week and by then my account was totally overdrawn and most of my money went to check fees. They did not return any fees and have done nothing but continue to take my money.
The policy is if you deposit through an ATM you have till 5PM for the same business day processing and only 100.00 will be made available till the next business day. If it's a check written out of Fleet, a money order or federal funds(like a tax return) the money should all be available the next day if not it should take 2-3 days. That is the way it should be at all the branches but it is clearly not.
I have deposited an out of state check through an ATM at a branch different from mine and had all the money be availavle the following business day. The check was not from Fleet and it was not a money order or federal funds.
he problem is you never know when they are going to pull something. They can bounce your checks whenever they feel like it and blame a deposit was not all there. Or run checks before the deposit and then put your account in the negative and then tack on return check fees and you are left with nothing.
Right now I am trying to leave but they have put on my and my husbands credit report that we owe them 226.00. When we try to open a account with another bank they turn us down because of this. We called to inquire about the money we owe them and they can only tell me it was from a prevoius account. They have never attempted to take the money we have in our checking account and we have never received a notice stating we owe any money. If we hadn't tried to open another account we would not know it was there. They still have not contacted us about this and we have not paid it. However they continue with their fraudulant activites and take money wheneve they can.
Dawn
Scotia, Ohio
