- Report: #1118593
Complaint Review: First Premier Bank - Sioux Falls South Dakota
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Author Not Confirmed
Why?
First Premier Bank
Sioux Falls Sioux Falls, 57114-5524 South Dakota, USA
Phone:
1-800-987-5521
Web:
https://www.mypremiercreditcard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
First Premier Bank They charge a 6.25 monthly fee and when I try to close the card I was told it was for Cred reporting service and would not let me close it. Souix Falls SD
I have tryed to close my card a number of times with First Premier Bank in Souix Falls, SD a number of times each time I have been give a hard time I told them I have a card that does not charge a fee. I was given a hard time and have been told that the $6.25 fee goes to report the to the credit reporting each month but I have noticed that I hace a charge on my card of $3.25 for reporting to the credit reporting companys fee.
2 Updates & Rebuttals
Julie at PREMIER Bankcard
Sioux Falls,South Dakota,
Response from First PREMIER Bank
#2UPDATE Employee
Wed, January 29, 2014
I apologize for any poor service you may have received from a representative of First PREMIER Bank and would like to help. Please contact me directly at [email protected] and include your name, address, and telephone number so we can review your account. Thank you.
Julie Gilson
Directing Officer, Business Communications
FloridaNative
Palm Beach Gardens,Florida,
Something is missing from this report
#3Consumer Comment
Mon, January 27, 2014
You can close the account if you are paid in full with a zero balance. Is it possible you misunderstood the customer service person? No credit card company can force you to keep their card services. Now if you have a balance, they might say that you have to pay the monthly servicing fee until the balance is paid off. Make sure you have stopped any automatic debits to the card that you have authorized before attempting to close the account. Read the Terms and Conditions for the card to find out exactly what procedure you have to use to close the account.
