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  • Report:  #1486818

Complaint Review: Ed Morse Auto Plaza - Port Richey Florida

Reported By:
Sheri - New Port Richey, Florida, United States
Submitted:
Updated:

Ed Morse Auto Plaza
10133 U.S. Highway 19 Port Richey, 34668 Florida, United States
Phone:
727-835-5845
Web:
Edmorse.com
Tell us has your experience with this business or person been good? What's this?

My name is Sheri Herberholz. Ed Morse in Port Richey STOLE my leased car! The car had been in 12 times for repair. The car kept losing power! The last time was about six weeks ago on the freeway. I had the convertible top down. My little 7 year old grand daughter was in the back. THE CAR DIED! AGAIN! A semi behind us nearly killed us! The cars behind him were going every which directions. Horns blasting. My granddaughter has nightmares over this! I got the car back to Ed Morse Buick in Port Richey. It was a super busy sales day. No one really had time for me. I went into Terry Badards office (the manager) and he told me to give him the key and he would park it out back and we'd fiqure it out. He then said "we will" lease you another one. Give us another $4500 down and the payments will only go from $450 to nearly $700. I said that won't work. I also said (like I had a million times before) that the car is never to be sold! I said I would buy it out right before it ever tortured anyone else. That car is going to kill someone. I NEVER SIGNED ANYTHING! I was then told to go have a free hot dog! It was truly unprofessional. My husband picked me up. When I went to make the payment (#31)on schedule. I was told the account was closed and the car had been sold! I am furious. That car never should have been sold! EVER! It was my car. I did nothing different this time leaving the car that I havn't done every other single time. Now I received a bill for $2747 for a early lease return! Unbelievable. When I went into the dealership yesterday I was told by the GM that there is nothing I can do. The car is sold and gone. He said it was at GM Financials request. I spent a hour talking to GM financial. They say it was sold by ED MORSE as a abandoned car. And yet I have 26 calls, emails and letters that I had sent out about my car in Sept alone seeking assistance. That certainly does not seem like abandoment! That car was mine! Ed Morse Buick, specificlly Terry Bedard stoled my car!. In his office yesterday I asked to see all this "paperwork" that they said I filled out to the BBB. He disappeared for about 20 min and came back with ONE document. And guess what ITS NOT MY SIGNATURE! Any ideas how to solve this mess? I certainly do not deserve to be billed $2747 for a car that they had no right to sell. But also I need to let the new owner of that vehicle know before they get killed in that car.



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