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  • Report:  #1520488

Complaint Review: Ebay - San Jose California

Reported By:
james - ramer, Al, United States
Submitted:
Updated:

Ebay
2145 Hamilton ave. San Jose, 95125 California, United States
Phone:
1-866-961-9253
Web:
ebay.com
Tell us has your experience with this business or person been good? What's this?

Ordered a pole saw. received tracking number. When item with attached tracking number arrived, it was a small, flat package with a post card inside. I reported to ebay, that I did not receive my pole saw (which is about 3 feet long).

Ebay replied that according to tracking, the item was received and denied my request for a refund. Clearly a pole saw will not fit in a flat 6" x 8" envelope. I have tried a number of times to explain to ebay customer service reps to no avil. At this point in time I have paid $95.00 for a post card.



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