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  • Report:  #204889

Complaint Review: E-Machines - Detroit Michigan

Reported By:
- Greenville, Ohio,
Submitted:
Updated:

E-Machines
PO Box 72999 Detroit, 55553 Michigan, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
A couple of years ago I was looking for a computer for my daughters. e_machines had an add for a decent desktop with a huge - $300.00 - rebate.

I bought the computer and sent in the paperwork within the alloted time. I waited several months for the check and finally received a letter denying the rebate. The denial made no sense, it was full of jargon and numeric codes.

I wrote back - they denied. This went on several times. Each time they denied the claim they gave a different excuse.

I did everything exactly as they listed it on the paperwork. I should have received the rebate. Instead I was ripped off by a small time maker of a mediocre computer.

By the way, I received the rebate from Lexmark that I filed the same day. I bought the printer the same day as the rest, mailed them together, and had no problems with Lexmark. Both companies had the same deadlines and requirements.

Dennis

Greenville, Ohio
U.S.A.


2 Updates & Rebuttals

Steve

Sacramento,
California,
U.S.A.
Rebate Ripoff

#2Consumer Comment

Wed, July 23, 2008

I purcased an E-Machines computer from Best Buy. I sent in all the forms and UPC info from the boxes from the mainframe and monitor two days after I bought them. After two months I called, they told me that they got the forms too late to send me the rebate, I asked them to send me photocopies of the envelopes to prove the postage date, they refused. I contacted Best Buy, they also refused to help me; I have spent a lot of money in that store, I refuse to step foot back in there. Both Companies are complete rip-offs, and I will never buy anything based on a price that has to do with a rebate.


Steve

Sacramento,
California,
U.S.A.
Rebate Ripoff

#3Consumer Comment

Wed, July 23, 2008

I purcased an E-Machines computer from Best Buy. I sent in all the forms and UPC info from the boxes from the mainframe and monitor two days after I bought them. After two months I called, they told me that they got the forms too late to send me the rebate, I asked them to send me photocopies of the envelopes to prove the postage date, they refused. I contacted Best Buy, they also refused to help me; I have spent a lot of money in that store, I refuse to step foot back in there. Both Companies are complete rip-offs, and I will never buy anything based on a price that has to do with a rebate.

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