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  • Report:  #738489

Complaint Review: Duarte's Appliance - Rubidoux California

Reported By:
Duartes Victim - Perris, California, United States of America
Submitted:
Updated:

Duarte's Appliance
5234 Mission Blvd. Rubidoux, California, United States of America
Phone:
(951)234-6677 (951)963-61
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I had someone come check my refrigerator because it stop making ice and the temperature keeped moving back and forth from cold to hot. Some young guy came in a old truck and his wife with there young baby. He got of and gave it a quick check and said he had to take it because he had to order the parts and that he was going to bring it the next day and was going to clean it very good. He brings it two days later and it looked clean when he got it off and brought it inside. I paid him $450.00 cash, Then he left in a rush. I then noticed it wasn't really cold, but i let a couple of hours go by. And notice no diffrence so i called to let them know no one answered. The next day very early i called like three times and finally the guys wife answered and said he wasn't there but that she would let him know so he could stop by and take a look at it. Because it was her cell that i called to. While waiting for them to return my call  i took a look at the refrigerator i noticed that the back rales of the frige were missing and the doors didn't close right one was hanging more then the others and on the frezzer the metals that slide the doors shut and everything that was suppose to be new was rusty the doors wouldn't really slide to close it and the temperature dosen't even work it won't even make ice. I had a guy from sear come take a look at it and right away notice with out touching it that the parts were not original and everything was stolen.He couldn't make a report to not get suied but with that i tryed getting a hold of them and they did come by i told the guy that i wanted the parts back and denied everything and said he was going to fix it and went to get a tool, but really just took of. I guess that says what a real man he is.   


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