- Report: #1526437
Complaint Review: Directulocks.com - Worcester Worcester
Reported By:
James Anderson -
Washington, DC, Washington, DC, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Directulocks.com
Worcester, Worcester, United Kingdom
Web:
www.directunlocks.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Directulocks.com Expressunlocks.com The company operates a two tier fee system to unlock cell phones. Phones are locked by carrier. By contacting the carrier with the IMEI nber phones are able to be unlocked. Worcester Worcester
DirectUnlocks.com operates out of Worcester Great Britain. They operate a two tier cell phone unlock service.
Phones cam be unlocked by vontacting the carrier such as ATT, Spectrum, Verizon etc. The IMEI number is used to unlock the phone so another carrier can be used.
DirectUnlocks.com is based in Great Britain and is the parent company of ExpressUnlocks.com based in the USA.
The company charges you (at the time of this report May19th 2023) $28.99 to SCAN your phone for issues that might prevent you from unlocking the phone.
The scan is a fraud. We used two phones to test the service. My associates at Spectrum have received numerous complaints from customers about this service. Upon receiving so many complaints we setup a double test for comparison.
The first phone was an LG stylo 6 that had been tested and verified that it could be unlocked by Spectrum.The second was a LG stylo 6 that was black listed by Spectrum for this test. Both phones were tested DirectUnlocks.com.eaxh phone returned a positive result saying it could be unlocked for an additional fee of $45.
We paid the $28.99 for each phone to be scanned. Then paid $45 for each phone to be unlocked. The expected results should have been one phone unlocked after the scan. One phone remained locked after the scan.
Both phones were tested and assured they could be unlocked. Both phones remained locked after the additional $45 fee was paid.
DirectUnlocks.com kept the scan fee of $28.99 for both phones. The charge was held in a pending state for 7 days.
While waiting 5 to 7 days for the unlock to take place both $45 charges were cleared in 2 days. There was a count down page given to us that stated the phone was being unlocked. This was a hoax. Within a few hours DirectUnlocks.com responded with an email stating both phones could not be unlocked. They issued a scan credit for the $28.99 on thier site. Then both IMEI numbers were placed in a blacklist database.
Results:
Loss of $28.99 x 2
Loss of $45.00 x 2
Loss of both IMEI numbers to a Blacklist
When we complained about the fraud to DorectUnlocks.com they cut off communications. They immediately added the IMEI number to the international blacklist.
Spectrum has access to this list. The time stamp shows that it was added after the complaint and from an IP address in Worcester, GB.
If you have been victimized by DirectUnlocks.com you should file a complaint at:
https://tips.FBI.gov
You can also file a complaint with
Burea of Criminal Investigation in Ohio
A case has been filed at the BCI and additional information will help you recover your loss.
You can also file complaints at the Department of Justice and the Office of Inspector General
DOJ
OIG
This report will have additional information posted as the case develops.
2 Updates & Rebuttals
Space Zombies
Middletown,Ohio,
United States
You did obviously
#2Author of original report
Mon, August 14, 2023
When I declined to enroll they took out the loan about 30 days after. They never provided a login, schedule or anything. They simly failed me out 30 days later. Then it was put on my credit report.
It does not matter. It has been sent to the same agent at the BCI that I reported ITT Tech to. It will get resolved I asure you.
The only people that need to read it is the BCI. They have. Now its time to watch the dominos fall.
Space Zombies
Fairfield,Ohio,
United States
BCI is looking in to this company
#3Author of original report
Mon, August 14, 2023
I was refunded partialy via Chime. Then the company tried to bill me $1 thru Google services. I turned off International Transactions. This protected me.
