• Report:  #135360

Complaint Review: Direct2Net Distribution - South Utah

Reported By:
- pasadena, Texas,

Direct2Net Distribution
PO Box 9557 South, 84095 Utah, U.S.A.
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On 2-15-05 I was the high bidder of an beautiful cross with diamonds from Direct2Net Distribution. The next day I paid them by paypal. The auction stated 2 to 3 days for shipping.

After 2 weeks I sent them an email. No answer so I sent a second one. I got a reply from them saying that Paypal did not send them an email informing them that I paid but now that they see that I paid they would send the cross.

They lied. If they would not of recieved and email with in 2 weeks from Paypal they would of sent me an email demanding payment.

A week later they sent another email stating that they had too many auctions up for the cross and that they ran out of them. They said that they could 1) send a refund, 2) send a ring as a replacement (junk), or 3) wait for 2 weeks and they would send the cross. I informed them that I would wait 2 weeks for the cross and if it does not come in then I would like a refund.

Well needless to say on 3-16-05 I get an email stating that they have sent a ring to me. I have sent another email to them stating that I did not want the ring and due to their bad service I want a refund. I have got no responce. I have called them and was finnaly able to leave a message. All the good that it has done.

I left a negative feedback for them. In responce I was given a nasty feedback stating that I did not follow instructions. I was never given instructions and when they sent an email asking what I wanted I replied with 3 hours.

The cross was for my husband's 40th birthday on 2-25-05. All I have to show for it is emails, a pretty picture of a cross that I paid $60 for, and my tears.


pasadena, Texas

1 Updates & Rebuttals


Whatever My items came to me long before I expected them.

#2Consumer Comment

Fri, May 06, 2005

I have bought about 30 different items from direct2net off of ebay and had absolutely no problems what so ever. My items came to me long before I expected them. I got everything about 1-2 days after I paid for them. They email me soon after I emailed them. I think they are great and everything that I bought are actually worth way more than what they were saying they were.

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