- Report: #1505555
Complaint Review: Design Dok - NJ
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Author Confirmed
Why?
Design Dok
NJ, United States
Phone:
862-772-1016
Web:
designdok.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Design Dok Is A Big NO-NO! NJ
I was way overcharged for a simple website. I found a different website that charged me a fraction of what they charge with a bunch of more features. They figure out ways to make money off of you, so don't think your expenses stop when you first sign up.
They have a communication thread, which comes off as very professional, but it's the phone calls where they convince you to pay for "needed" add-ons.
They will call you and tell you that it will cost x amount for an add-on and tell you that it's necessary for your website. You will talk to several different people. They will charge you to add a free feature. They charged me $1,000 for a chat integration that I later found out was free. If it doesn't get sketchier than that, they will quote you a price then discount it soon after, especially if you don't want the add-on.
I currently don't have a website because on my last call they told me I had to pay them $2k to update a legal setting. After I said no multiple times, they magically went down on the price to $500 because I am a "loyal customer." Where have I heard that before? It's not worth your money and time. Trust me. I spent over 4k and have a basic website, which is disabled at the moment. Why? Not because they called or emailed me to make me aware. It's because I typed in my website and there was nothing there. I called them and they told me it's disabled and that I had to pay in the amount of the scenario I mentioned above.
I spent a lot more time than money. They may rebuttal this, but the evidence of my experience is documented.
