- Report: #1467672
Complaint Review: Days Inn St Augustine - St Augustine FL
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Author Confirmed
Why?
Days Inn St Augustine
2560 SR 16 St Augustine, 32092 FL, United States
Phone:
904-824-4341
Web:
Categories:
Business Rating:
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Days Inn St Augustine Days Inn by St Augustine West Their website advertisement says that they give free breakfast, desk clerk says there is no such thing. St Augustine FL Florida
*Consumer Comment: I don't see it either
*Author of original report: The ad from where I made the reservation says it.
*Author of original report: I provided a photo of the ad
*Consumer Comment: Apples and Oranges
*Author of original report: No third party, only dealt with Days Inn St Augustine West.
i went to Saint Augustine from Thursday 11/15/2018 to 11/17/2018 and was a guest at Days Inn St Augustine, 2560 SR , Saint Augustine, Fl. On their advertisement, they say free breakfast, free wifi. According to the desk clerk, there is no such thing. I spoke to customer service employee Chris who has selective blindness, he went to the site and could not see the free breakfast part.
5 Updates & Rebuttals
Marie
Sunrise,Florida,
United States
No third party, only dealt with Days Inn St Augustine West.
#2Author of original report
Mon, November 19, 2018
When I called the number on the ad, it was somebody from the front desk who took the reservation. No third party was involved. To take such an interest in this case, you must be involved somehow with this business, Robert.
Robert
Irvine,California,
United States
Apples and Oranges
#3Consumer Comment
Mon, November 19, 2018
The photo you posted is NOT from the hotel site, it is as you stated an "ad" that happens to be from a 3rd party.
I feel for you, but a business can't be held responsible for what 3rd parties post. Your actual complaint should be where that ad got it's description from. If you didn't actually book directly from the hotel you may want to raise your complaint to the company you booked the room with.
Marie
Sunrise,Florida,
United States
Marie
Sunrise,Florida,
United States
The ad from where I made the reservation says it.
#5Author of original report
Mon, November 19, 2018
The ad from which I made the reservation says" free wifi and breakfast". Look at the photo.
Robert
Irvine,United States
I don't see it either
#6Consumer Comment
Mon, November 19, 2018
I went to their website and saw the Free WiFi, but not a word about "Free Breakfast". The only thing I did see is that it is attached to a resturant, but nothing that states it was free breakfast.
Perhaps you can get a screen shot and post what you are seeing.
