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  • Report:  #762608

Complaint Review: Days Inn of Waukegan/Gurnee - Waukegan Illinois

Reported By:
Roman - Chicago, Illinois, United States of America
Submitted:
Updated:

Days Inn of Waukegan/Gurnee
3633 N Lewis Ave. Waukegan, 60087 Illinois, United States of America
Phone:
1-847-249-7778
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I checked in at Days Inn in Waukegan with four of us on Saturday 8-6-11 for a wedding & we all took showers on this day. On Sunday 8-7-11,  we wanted to shower again and leave so we sent our oldest to get 4 towels and 4 washcoths. She was told by the owner's wife we could not have anymore towels or washcolth unless we returned  our used towels and washcolths which we did. Than we were told if we wanted clean washcloths & towels we would  have to pay for them. I sent the oldest back to get our used towels and washcoths so we wouldn't get charged for them and she came back with 3 used towels and 3 used washcoths. I called to talk with the front desk to let them know we only received 3 of the towels and washcoth back. The owner's wife said she knew she only gave us 3 used towels and washcloth back because thats how many we were suuppose to get  to a room when we checked in. She stated we should be thankful she gave us  4 when we checked in because she was being nice. She told us to share a towel and washcoth. We left all the washcloths & towels when we left but I received a bill for $7.20. When I was checking out, by the ownr's wife, she stated I could not have a bill. I explained to her I would like to know if I was being charged extra and she still refused to give me one. She did say she just might charge me extra for a washcolth & she did.


1 Updates & Rebuttals

mr rik

miami,
Florida,
USA
CHEAPASSES!

#2Consumer Comment

Tue, August 09, 2011

You really cant get much sorrier and CHEAPER than some of the scum who run hotels.

Dispute the charge with your card company.  

Keep badmouthing this place!

MY ADVICE for those of you that find yourself in the same situation:

Use all the toilet paper, shampoo, and freebies.

Stop the toilet up and leave the hot water running.

Put cigarette burns in the towels.

Go back later at night, vandalize, break a few windows.

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