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  • Report:  #816284

Complaint Review: Days Inn @ Fort Myers North FL - Fort Myers North Florida

Reported By:
galxcbaby - west chester, Pennsylvania, United States of America
Submitted:
Updated:

Days Inn @ Fort Myers North FL
13353 N Cleveland Avenue, Ft Myers, FL 33903 Fort Myers North, 33903 Florida, United States of America
Phone:
1 239 9950535
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
A few days after returning from a vacation to Fort Myers, FL, I noticed a $250.00 charge on my account from the Days Inn that we stayed at. I noticed this because of the overdraft fee. However, the hotel did not contact me at all to notify me of the charge, they just ran, customer-be-damned style. 

When I called to inquire, I was informed that the charge had been placed as a smoking fee in a non-smoking room. The violation had been "verified" by a house keeping employee working there for five years that a male had exited the room with a lit cigaret.

I explained that this accusation was completely false, since there were two females in the room, no one entered or (obviously) exited, certainly not a male, and we had absolutely NOT smoked in the room. Both of our parties repeated our separate stances on the issue, until I was finally told that there is "really nothing I can do about it". Gee, thanks. You will never get my money again. Stealing and lying is wrong, Days Inn!

In short, do not stay at the Days Inn @ Fort Myers North, FL. At best you'll have a mediocre experience; at worst your account will be several hundred dollars lighter with no notice or proof. 


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