- Report: #538628
Complaint Review: Days Inn Downtown/Riverwalk - San Antonio Texas
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Days Inn Downtown/Riverwalk
1500 I-35 South San Antonio, 78204 Texas, United States of America
Phone:
210-271-3334
Web:
www.salodging.com
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Days Inn Downtown/Riverwalk Days Inn San Antonio Manager on duty threatened to have my car blown up! San Antonio, Texas
I was down for breakfast in the morning and a Mexican lady cut in line in front of me. I exchanged some words with her and she went and told the manager on duty, a Mexican lady named Alicia Sevales, that I said something to her.
Alicia Sevales came to me and started giving me a hard time in front of the other hotel guest but it was obviously a case of racism because I am white and they are both Mexican. When I was checking out that same day, I told Alicia that I did not appreciate her talking to me the way she did in front of other guests.
She started arguing with me and I told her I was going to report her to the Days Inn corporate office. As I was getting in my car, she came out and wrote down my license plate number and said she now had all my information and she was going to have my car blown up". She then said she was going to call her husband and have him come over and "kick my a**".
I wrote a letter to the corporate office and they said I had to speak with the owner of the hotel since it is a franchised hotel. I called the owner of the hotel, Vivek Mehta, and also the manager, Gautam, and told them what happened. They both said they would call me back but neither one ever did. I guess they don't care that their employees are making threats to hotel guests.
This hotel not even close to the San Antonio riverwalk as the name implies. It is located in a real bad part of town and it is right off the highway, next to a gas station. There are transients there and twice I was approached and asked for money. There is also a train that runs right behind the hotel and will keep you up at night.
I would not recommend this hotel to anyone (especially if you are white) as the manager, Alicia Sevales, is definitely a racist against whites.
Alicia Sevales came to me and started giving me a hard time in front of the other hotel guest but it was obviously a case of racism because I am white and they are both Mexican. When I was checking out that same day, I told Alicia that I did not appreciate her talking to me the way she did in front of other guests.
She started arguing with me and I told her I was going to report her to the Days Inn corporate office. As I was getting in my car, she came out and wrote down my license plate number and said she now had all my information and she was going to have my car blown up". She then said she was going to call her husband and have him come over and "kick my a**".
I wrote a letter to the corporate office and they said I had to speak with the owner of the hotel since it is a franchised hotel. I called the owner of the hotel, Vivek Mehta, and also the manager, Gautam, and told them what happened. They both said they would call me back but neither one ever did. I guess they don't care that their employees are making threats to hotel guests.
This hotel not even close to the San Antonio riverwalk as the name implies. It is located in a real bad part of town and it is right off the highway, next to a gas station. There are transients there and twice I was approached and asked for money. There is also a train that runs right behind the hotel and will keep you up at night.
I would not recommend this hotel to anyone (especially if you are white) as the manager, Alicia Sevales, is definitely a racist against whites.
