- Report: #1514177
Complaint Review: Corwin Ford Reno - Reno Nevada
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Author Confirmed
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Corwin Ford Reno
Reno, Nevada, United States
Web:
Corwinfordreno.com
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Corwin Ford Reno Corwin Ford Nevada Corwin Ford Reno, NV Corwin Reno Corwin Reno, NV Corwin Ford Nevada Corwin Ford, NV Deceptive Online Tactics, Ghosted by Sales Reno Nevada
This dealer was recommended via AutoTrader and really, really failed me in so many ways. First, I tried to chat with them online. Upon completion of the chat, I was told that Sales would be contacting me later. One week later, I hadn’t heard a thing from the dealership. Later, I contacted them through their online form and received a note from one of their online salespeople, Skyler, that I could order a Maverick online. I proceeded to do so, ordering a Maverick in their inventory, even getting an order confirmation and a note that once again, Sales would follow up with me.
Three days later, after hearing nothing from Sales, I reached out to the dealership and was told that the truck was sold, which apparently wasn’t going to ever be conveyed to me. I then tried to work with Skyler on ordering a truck, but was ignored shortly thereafter. Later, after alerting AutoTrader of this dealership’s incompetence, I received am inquiry from Corwin who tried to sell me a truck priced more than $14,000 than the one I had "successfully” ordered previously. Terrible, terrible business practice and everyone should stay far away from Corwin at all costs.
