- Report: #1523375
Complaint Review: Copart - dfw texas
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Author Confirmed
Why?
Copart
14185 Dallas Pkwy Ste 300 Dallas, TX, 75254,950 Blue Mound Road West Haslet Tx, 76052 dfw, 75254 texas, United States
Phone:
817-231-4500,
Web:
https://www.copart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Copart Jeremy Joseph Spencer Long Ernie Carrasco Billy Lawton Jay Adair This company sold me a car saying no engine damage but after 3 different shops we find there is engine damage. Now I see they have a long history of misleading customers. dfw texas
Copart Jeremy Joseph Spencer Long Ernie Carrasco Billy Lawton Jay Adair I bought a mercedes benz 2013 with 83,000 miles and on there page it read no engine damage. Got the car wouldn't start and after week finally got car to start and its been hell ever since. The car was haveing problems so I took the car to 3 different shops and after another 2k in fixs I was told the engine is bad. I tried to call in and discuss but since this is something they do all the time there rep was rude and not wanting to discuss. This company has a long history of misleading there customers and useing there terms and condition to get away with it. I will start a new page for all these customers so we can gather our complaints and start litigation to end this fraudualt business. If you have been mislead by copart and there bad business tatics please email me I will forward your info to my attorney. [email protected].
1 Updates & Rebuttals
Flint
Rolla,Missouri,
United States
AS IS sale
#2Consumer Comment
Thu, December 22, 2022
You bought a car from an auction, AS IS. That means it's on you to determine what condition it's in. Cars sent to auction are rarely in fully functional condition, since dealerships prefer to hold on to those cars for themselves.
Since the car did run (however poorly), and since it took you weeks to determine that the engine had a problem, I doubt you would have any traction in accusing the auction house of fraud. They don't have a crystal ball and they don't spend any significant time diagnosing any specific car beyond very cursory checks. This is why most states prohibit individuals from buying cars at wholesale auctions and require a dealer license to do so. This is also the reason why cars sold at auction are much less expensive than the same car on a dealer lot.
If you want a car with a guarantee, buy a certified pre-owned one from a dealership and make sure it comes with a warranty. Othewise, you assume the risk when buying something AS IS. And buying a 10-year-old Mercedes is just dumb. Luxury cars can be assumed to be reliable for about 5 years. At 10 years old, a Mercedes or BMW is ready for the junkyard. You might get another 2-5 years out of one, but only if you spend thousands of dollars on repairs every year.
