Sharon
Newport News,#2Consumer Comment
Mon, September 30, 2002
Hi, MBNA will add charges to your account, such as long distance service that you didn't authorize. They will then turn it over to a collection agency, even though the charges were disputed by the indvidual. The only way to beat them is to send them letters threatening to report them to the proper authorities (not BBB), then and only then will the company get cracking to straighten everything out. MBNA isn't a good company to do any type of business with. You may have to contact the proper authorities to check out their lending practices. Don't let them get away with it, if you can help it. I hope everysthing works out for you and that you get some kind of satisfaction for your trouble.