PD
Columbia,#2Consumer Suggestion
Wed, November 05, 2003
First, I am not associated with Compuserve, nor do I use their service. In this case, Compuserve screwed up. But, the real fault in this matter lies with you. You were over billed almost $500 because you were careless by not keeping up with your monthly account statements. You can't blame Compuserve for that. If you had reported the over billing in time, you would not have lost any money. Take this as a lesson learned. Maybe now you'll scrutinize your monthly account statements with the attention needed.