- Report: #1385687
Complaint Review: Color by Pascale - Opp Alabama
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Author Confirmed
Why?
Color by Pascale
Opp, 36467 Alabama, USA
Phone:
(334) 208-7301
Web:
N/A
Categories:
Business Rating:
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Color by Pascale I placed an order online by paying only for the shipping $5.99. I ordered 3 types of lipsticks: Psychedelic Matte Deep Moisture, Scandal Matte Deep Moisture, and Angel Matte Deep Moisture Lipstick. I received my order number 56153 and tracking number LW387522385CN. I was told that it was said to be delivered June 17, 2017. I would frequently check my order by tracking and noticed that it was delivered but not at my address. I then called the US Postal Service to file a complaint. I received a call from US Postal Service stating that they didn't understand but on their end it was delivered at that same address other than mine. They told me to contact the color by pascale company to get further understanding about my order. Therefore, I didn't have a phone number but had a email address to message them only to not receive anything back. It is not July 15, 2017 and I haven't received my order. I am concerned by I listed my credit card and am worried about it being charged anymore. China
I ordered by internet from the company Color by Pascale. I was told that I was only going to be charged for the shipping of $5.99. Therefore, I decided to order three types of lipsticks. I placed my ordered and my MasterCard was charged. I was given an order number (56153) and a tracking number (LW387522385CN). I tracked my order frequently and was told it would take about 3-7 business day before delivered. The last time I tracked my order it was said to have been delivered to an address in Georgia. Therefore, I called the US Postal Services and was told that it was also delivered that that address in Georgia. They was confused and told me to call the company to state the problem. I didn't have a number to call but did have the email address. I emailed Color by Pascale stated my problem but never received anything back explaining what happened. It is now July 15, 2017 and I have not received a email or my order. Please Help!!!
