- Report: #1380251
Complaint Review: Claims Management Inc - Lexington Kentucky
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Claims Management Inc
Lexington, 40512 Kentucky, USA
Phone:
8005270566
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Claims Management Inc Lied to keep from paying a claim Lexington Kentucky
I was lied to by Claims Management Inc. The insurance company for Walmart. I got food poisoning from some expired candy I purchased and they denied my claim based on my ER report saying Acute Food Sensitivity Gastroenteritis and not food poisoning and that at the time Walmart claimed no more expired candy was found. I had to wait a whole month for that denial. After speaking with the claims adjuster, I didn't like the decision. So I spoke with the supervisor who told me that because no more candy was found Walmart couldn't be held liable.
On May 4th I returned to the same store to find 5 more bags of expired candy with one if them being the same date as the ine that made me ill. After finding more candy a whole month after my first purchase I called to have claim reopened based on my findings at the store. May 9th the adjuster had the store security to check for more candy. She called me back to let me know they did find more expired candy and there is a stocking issue and she would be making a courtesy pay on the claim. She was out due to illness so another adjuster took the claim and has yet again denied my claim telling me that the other adjuster never said any of that to me.
I have tons and tons of notes,phone records and emails that prove that she did tell me that. She asked for my medical bills and a medical release which I asked aboutbthe need to have it again and she already had it from the start of the claim back on April 30th. They can't figure out if my claim is a product liability, a medical or bodily injury! It has been all 3 of them except the courtesy pay that I was called and told that's what she would be offering.
The worst part is that the new adjuster had an attitude from the beginning and mentioned was I looking for some sort of finder's fee for finding the expired candy? But told me on today that they don't do courtesy pays or finder's fees. It has been a nightmare. If you ever get sick from anything from Walmart's negilence of having unsafe products to purchase in their store make sure that it's all documented. They will try their best to discredit you and lie to you like they are going to pay your claim but its all a lie! Its a scam
