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  • Report:  #1526360

Complaint Review: CITYTRAVEL DMCC - Dubai

Reported By:
Jack - Toronto, Ontario, Canada
Submitted:
Updated:

CITYTRAVEL DMCC
Dubai, United Arab Emirates
Phone:
+447441917755
Web:
https://city.travel/
Tell us has your experience with this business or person been good? What's this?

Hi! I have been dealing with the clowns from city.travel since February, trying to get a supposedly "non-refundable ticket" refunded, and while they are always quick on the upsell, they cannot refund a $425USD ticket for a cash poor victim of the war in Ukraine.

Notably, it is a Russian company, I guess they are too poor to conduct even the most basic of customer service.

They are claiming SAS owns the ticket and SAS is claiming City.Travel owns the ticket, so this poor Russian travel agency is too cash poor to even refund a $425USD ticket.

I would never do business with these f**** and neither should you.

https://www.readyratios.com/profile/1117847224604_ooo-siti-trevel

^ details are here.



2 Updates & Rebuttals

Flint

Rolla,
Afghanistan
What part of "non-refundable" do you not understand?

#2General Comment

Mon, May 15, 2023

 It seems pretty obvious that a non refundable ticket is indeed non refundable. That means you cannot get a refund. What being Ukrainian has to do with it, I am not sure. When you buy a non refundable ticket, you pay less because it is NOT REFUNDABLE. If you could still get a refund, that would be a REFUNDABLE ticket.


Karl

Highlands Ranch,
Colorado,
United States
CLINTON GOT A BLOW JOB POEM

#3Consumer Comment

Mon, May 15, 2023

Is available at this site. Just type in 476868 and it appears in Consumer Comment #43 at Ripoff Report #476868.

Thank you so much for sharing your Ripoff Report with everyone. Feel free to spread your Ripoff Report all over the worldwide web every day at sites like TikTok, Facebook, Instagram, and Twitter so others are aware.

Good luck to you and your family!

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