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  • Report:  #1521109

Complaint Review: Citizens Bank Citizens Pay Citizens Financial Group - Rhode Island

Reported By:
Charles - Baldwin Park, CA, United States
Submitted:
Updated:

Citizens Bank Citizens Pay Citizens Financial Group
1 Citizens Plaza Rhode Island, 92903 United States
Phone:
(866) 633-4450
Web:
https://citizensbank.com
Tell us has your experience with this business or person been good? What's this?

This company had some problem with there payment processing and was declining my payments after 30 days they filed a derogatory credit report with the credit bureau. I was told by an employee that after I fixed the problem and paid the balance the derogatory report would be removed.

After two months of waiting I filed a better business bureau complaint with the BBB. The company has now retaliated and blocked my ability to make payments or even login to see my payment details. I will be duing them and Wayfair in Los Angeles Superior Court. By blocking my ability to make payments they are further attempting to destroy my credit.

The amount reported to the credit bureau was incorrect. They still refused to remove the report and have blocked my ability to make payments on my account. 



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