- Report: #30034
Complaint Review: Citgo Credit Card issued by Associates National Bank - Des Moines Iowa
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Author Not Confirmed
Why?
Citgo Credit Card issued by Associates National Bank
PO Box 9095 Des Moines, Iowa, U.S.A.
Phone:
800-756-2484
Web:
N/A
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Business Rating:
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Citgo Credit Card issued by Associates National Bank outlandish ripoff late fees dishonest ripoffs Des Moines Iowa
I have had a Citgo account for about 10 years. My account was closed after I made the mistake of entering into a debt management contract with CESI which I canceled the day after when I realized they charge a $10.00 fee for each credit card included (another rip off if you are trying to straighten your credit).
I called Citgo and all my creditors to inform them that I was no longer in the debt management program. Citgo now alleges that I owe them a late fee of $20.00 because the payment that I made was based on my debt management contract and is not the minimum that I really owe. I asked the rep that I spoke to how come they didnt call me right after they received my payment to inform me that it was short so I could pay the difference and he said they did, which is a lie. Yesterday was the first call I received from them and conveniently so.
Lourdes
Miami, Florida
I called Citgo and all my creditors to inform them that I was no longer in the debt management program. Citgo now alleges that I owe them a late fee of $20.00 because the payment that I made was based on my debt management contract and is not the minimum that I really owe. I asked the rep that I spoke to how come they didnt call me right after they received my payment to inform me that it was short so I could pay the difference and he said they did, which is a lie. Yesterday was the first call I received from them and conveniently so.
Lourdes
Miami, Florida
