- Report: #440440
Complaint Review: Circuit City - Brea California
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Author Confirmed
Why?
Circuit City
circuitcity.com Brea, 92821 California, U.S.A.
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Circuit City Total Rebate Ripoff from Black Friday Laptop purchase! Brea California
I purchased two HP laptops from Circuit City during the black friday sale in 2008 and immediately submitted the rebate forms for both. Online status showed everything fine. I also received an email in Jan 09 that the checks have been printed (with amount and check number) but have never received any checks. When I emailed to inquire on the status I was told to email after 30 days and they would reissue new checks. When I sent the email requesting new checks, I received this email:
If you are inquiring on the status of your Circuit City mail-in rebate, at this time we are unable to provide a status update as to your particular rebate submittal. It is our intent to provide further instructions as soon as they become available. Please visit http://investor.circuitcity.com/announcement.cfm
for the most current information. We appreciate your patience as we work through this difficult situation.
Today, I tried once again to check the web for an update and guess what the page no long exists! I am furious - $300 down the drain and I actually got up and stood in line at 2:30 a.m. to be ripped off! I could have bought these computers anywhere at what I ended up paying!
Circuit City should be held responsible for these rebates - big time rip-off!
Beth
Fullerton, California
U.S.A.
If you are inquiring on the status of your Circuit City mail-in rebate, at this time we are unable to provide a status update as to your particular rebate submittal. It is our intent to provide further instructions as soon as they become available. Please visit http://investor.circuitcity.com/announcement.cfm
for the most current information. We appreciate your patience as we work through this difficult situation.
Today, I tried once again to check the web for an update and guess what the page no long exists! I am furious - $300 down the drain and I actually got up and stood in line at 2:30 a.m. to be ripped off! I could have bought these computers anywhere at what I ended up paying!
Circuit City should be held responsible for these rebates - big time rip-off!
Beth
Fullerton, California
U.S.A.
2 Updates & Rebuttals
Beth
Fullerton,California,
U.S.A.
Rebate Received!
#2Author of original report
Sat, May 30, 2009
WOW - what do you know! I finally received my rebate checks! I'm happy to report that Circuit City finally came through. I was totally surprised the other day to come home and find the rebate checks in my mailbox. Better late than never, for sure...
James
Fort Worth,Texas,
U.S.A.
THEY DO NOT EXIST
#3UPDATE EX-employee responds
Wed, April 08, 2009
Um, Circuit City no longer exist! Who exactly is going to be held responsible? They filed for bankruptcy before Black Friday. If you did not expect something like this, then you are a true sucker.
