• Report:  #1522791

Complaint Review: Capital One - McLean Virginia

Reported By:
Ronald - Lake Bluff, United States

Capital One
1680 Capital One Drive McLean, 22102-3491 Virginia, United States
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I gave Capital One $250 to get a secured credit card. Filled out the application was approved, gave them my deposit. No ID required.

I tried using the card and they said I have to send them proof of ID to use the card to access my deposit I gave them. I told them I don't have ID. I told them to cancel the card and give me back the money to me. They said they can't do that unless I produce ID. 

I'm basically a homeless Veteran just trying to get a card I can use to buy things rather than carry cash. I don't have any ID. I don't need ID in my day-to-day life. I told them it's like voter suppression, no ID no vote. They hung up on me.

I just want my deposit of $250 back. I don't have a home, car, job, or ID. I just have a PO Box to get mail.

I did not need ID to get the card why do I need it to get my money back. I never was allowed to use the card either.

There are a lot of people like me who don’t have ID. We're not up to no good, it's just how we want to live.


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