- Report: #1510747
Complaint Review: Capital One Credit Card - McLean Virginia
Reported By:
Milton -
Pinellas Park, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Capital One Credit Card
1680 Capital One Drive McLean, 22102 Virginia, United States
Phone:
1-877-383-4802
Web:
https://www.capitalone.com
Categories:
Business Rating:
(0)
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Capital One Credit Card Capital One is STILL accusing me of crimes I didn't commit even though I have provided them with documens proving I have been a victim of identity theft McLean Virginia
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First Police Report
The reason I am making this complaint about Capital One is because they are STILL accusing me of crimes I didn't commit. On June 24, 2021, I found out via a free credit report by TransUnion that I was a victim of identity theft. There were 5 delinquent accounts under my name that were opened by an unknown person. I immediately contacted TransUnion and started the process of disputing those accounts. Consequently, I had to freeze my credit with all the Credit Bureaus. And, I made reports to the POLICE department in my city (Pinellas Park, FL) and to the FEDERAL TRADE COMMISSION.
As far as I know, two of the banks on my credit report have finished their investigations and found that I am not responsible for two of those delinquent accounts. However, two of the delinquent accounts by Capital One were found "not fraudulent" by their Fraud Dept. even though I have submitted to them numerous times all the documents I possess to prove I have been a victim of identity theft.
1 Updates & Rebuttals
Karl
Highlands Ranch,United States
Milton, You can...
#2Consumer Comment
Sun, August 08, 2021
mail a copy of your Ripoff Report to Dateline NBC and to 60 Minutes in New York. Maybe one of them will contact you and help you by doing a story on National TV.
Both of the addresses are available at this site. Just type in 271771 and the addresses appear in Consumer Comment #1 at Ripoff Report 271771.
Good luck to you!
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