- Report: #1502207
Complaint Review: Capital One 360 Banking - St. Cloud Minnesota
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Author Confirmed
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Capital One 360 Banking
PO Box 60 St. Cloud, 56302 Minnesota, United States
Web:
capitalone.com
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Capital One 360 Banking Being cheated out of days on my 360 banking promotion! St. Cloud Minnesota
I signed up for the banking 360 promotion in which you can earn up to $250 from Capital One by using their checking account to spend $1500 within 90 days. I signed up for this on November 17th and have been checking their website to see when my card would arrive. First the arrival date was November 26th, then the 27th, finally it is due to arrive on November 30th (and it hasn't actually even shipped yet!!).
I called today to at least try to get my card number so I could start shopping online and start earning but Capital One reps could not give me the information and said I had to wait on my physical card to get the info. I then pointed out that I signed up for this account on November 17th. The rep apologized and said that, due to the popularity of this promotion, their was a delay in the shipping out of the debit cards. I then asked if, because of this delay, that my end date for this promotion would be extended because of their delay and was told no.
So now, I am losing a couple of weeks because the company didn't plan on this promotion being such a hit?! Please. I am so ready to tell them to cancel my account and debit card at this rate.
I have filed a complaint with the Better Business Bureau and the Federal Trade Commission. I just want to get the word out about this company's business practices.
