- Report: #1521058
Complaint Review: Capital One Bank -
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Author Confirmed
Why?
Capital One Bank
United States
Web:
Capitalone.com
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Business Rating:
(1)
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Capital One Bank Capital One Financial Corporation Extremely Toxic, Shady Bank Don’t Risk Yourself
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If you don’t know too much about this bank, you are now warned. Capital One Bank is very toxic, unreliable and unprofessional. They have lots of complaints if you do your due diligence.
Those working at their card investigations department are extremely toxic and unstable. They have no professionalism but rather launch attacks at customers for fickle reasons- a strong indication of toxic mental illness. This is why you can’t trust your money with these people and better take it and run.
They freezes customer accounts as a personal (than professional) retaliation after customer told them the information they requested have already been sent earlier upon their second request and ignoring the requested information has already been sent to them. This tells you enough how toxic the bank is and how risky it is to deal with these unreliable people who will attack for no valid reasons.
In addition the bank is not innocent as upon realizing these personal attacks against customers, the bank will not admit it but rather cover up for the wrong doings to make themselves look good (that they don’t have terrible employees at the bank).
This raise the question that maybe the card investigations department is no different than the bank itself, which is about similarly toxic. The gaslighting and avoidance over their internal issues shows a bank that has no integrity and accountability, as well as lack of competence.
By sliding on the wrongs of their not well behaved employees, Capital One proved and finished the certification of its new low. They are also violating laws by refusing to tell customers why they freezed or closed customers’ accounts because they don’t have a reason except their terrible employee’s behaviors against customers who did nothing wrong except telling the department information they requested has already sent to them.
The bank is full of hostility and hate in their own “right”. As innocent consumers, you don’t want to stomp on this hot water and let them ruin your life because they are intentionally holding your money as part of the retaliation that has no sound, legal or valid reasons behind it.
