- Report: #426
Complaint Review: www.Of-the-Month.com - Lafayette, Louisiania
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Author Not Confirmed
Why?
www.Of-the-Month.com
NATION WIDE Lafayette,, Louisiania, U.S.A.
Phone:
318-236-5788
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BUYER BEWARE ! MAIL ORDER CO. = www.Of-the-Month.com
I ordered a soup subscription last year (Christmas gift) for an elderly recluse . The soup has yet to arrive and all efforts to rectify (38 attempts in 11 months) have proven fuitless.
My complaint: Misleading advertising/misrepresentation: The company web site continues to advertise soup subscriptions. However, to date, they have been unable to deliver on this claim.
Unhonored guarantee: The company web site contains a customer
guartantee that all problems will be taken care of within 48 hours.
Although they are acutely aware of the problem, after 5 months, the problem still exists.
Unsatisfactory service: Owners do not respond to emails and their phone often rings out. No remorse.
Promises made but not kept.
Lots of lip service.
My complaint: Misleading advertising/misrepresentation: The company web site continues to advertise soup subscriptions. However, to date, they have been unable to deliver on this claim.
Unhonored guarantee: The company web site contains a customer
guartantee that all problems will be taken care of within 48 hours.
Although they are acutely aware of the problem, after 5 months, the problem still exists.
Unsatisfactory service: Owners do not respond to emails and their phone often rings out. No remorse.
Promises made but not kept.
Lots of lip service.
