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  • Report:  #1516686

Complaint Review: Brinks Home security - TX

Reported By:
Luis - Arlington, TX, United States
Submitted:
Updated:

Brinks Home security
TX, United States
Phone:
18004479239
Web:
brinkshomesecurity
Tell us has your experience with this business or person been good? What's this?

We have been continually calling brinks security to come service our unit cause it is not working and they refuse to come out and service unit or send us a new one. But they continue to charge our account for the monthly dues and will continue until october of 2022.

We have been paying these dues for 3 years with no resolution from the company. When we try to cancel the contract they state that we would be breaching our contract if we cancel, but they are also breaching their part of the contract by not prviding the service.

After numerous complaints to the company via their customer service department all they can tell me is that they cannot speak for the company and let me go.   

We pay $73.76 a month for the past 3 years with no service.  comes right out of our bank account. Thanks  I would not give this company a one star, but since thats the lowest on this website then thats what i will give them.



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