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  • Report:  #1243817

Complaint Review: branson westgate time share - branson Missouri

Reported By:
Branson westgate is a rip-off - st charles, Missouri, USA
Submitted:
Updated:

branson westgate time share
3265 flalls pky suite G branson, 65616 Missouri, USA
Phone:
417-213-8955
Web:
saveonbranson.com
Categories:
Tell us has your experience with this business or person been good? What's this?

we called after searching for show tickets for branson on internet- were told they sell the tickets two for one and we could pick two shows   were told had to see a 90 monite presentation so we went ahead.   showed up day of presentation at alloted place- Roark Road, and were there at 12:30-  since we only made 60K a year and minimum is 50K, eveyone ekse had their presentation first-finally at 1:25 they took us and the girl said she had to leave a pool party to help us- told here we had been there since 12:30 and we would have to leave at 2PM- she got angry-told us we HAD to stay to fufill our obligation for the show tickets, and then her mgr came out after we continued to tell them that was too long and i had just had open heart surgery- she said  -you came to a time share presentation after open heart surgery?-   I said that I heard Branson was a relaxing place!   the manager then continued the battle to try to make us stay for their presentation and when i told him it was a scam and people should not buy the product he threatened to call the police and said i would spend the rest of my vacation in prison!  these people lied about the time we had to stay there and also cherry picked everyone else ahead of us or we would have been out of there.  I am retired and my husband and i honestly thought the manager (a 300 pound gorilla) was going to put his hands on me

This company deserves to go out of business as they act like you are doing this just to tour a facility for a short time to get a good deal on show tickets- which we payed half for-  we took the show tickets back wwithout a refund after this as we wanted no part of these bums



1 Updates & Rebuttals

DrewinBranson

Branson,
Missouri,
USA
Wrong Company Named in Complaint

#2UPDATE Employee

Mon, January 25, 2016

Dear Consumer,

     This complaint is for Westgate and not the company you listed.  There are many companies in Branson that do offer customers significant discounts if they choose to visit a presentation.  That is common practice in every major and many minor vacation destinations. 

It sounds like the company that created the issue and mistreated you, as you described, was Westgate.  That is very unfortunate and we are terribly sorry to hear it.  The company with the Bulls-eye, as you mentioned is not a part of Westgate.  However, we will happily make things right on your next visit to Branson. 

Customer satisfaction is very important to us.  We take matters of this nature very serious.  As members of this community and being a family company, you will be able to count on us to always do our best to find you value and create a wonderful experience for you.  Please contact us on your next visit so we can take care of your needs.

I assure you and all visitors that the Bulls-eye logo stands for quality, value, integrity and a committment to satisfaction.  Our family will provide you with the best of Branson for a lot less money.  It is our honor to serve the visitors of Branson.  God Bless!

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