- Report: #1516495
Complaint Review: BMW of Roseville - Roseville California
Reported By:
David -
Yuba City, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
BMW of Roseville
500 Automall Dr. Roseville, 95661 California, United States
Phone:
(855) 287-8444
Web:
https://www.bmwofroseville.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BMW of Roseville Refused to honor recall unless i paid out my own pocket Roseville California
My 2002 BMW 325i had a airbag recall on it and the notice said that the repairs were completely free of charge and if I couldn't get to the shop then they would have a mobile repair come to me. So I contacted the Roseville BMW dealership and they refused to send a mobile repair stating that "their closest mobile repair dealer is in Stockton, Ca and i would have to pay the tow fee" which i didn't have.
I tried for over a month to get that recall fixed but was in an accident and the car got totalled. They wouldn't honour their recall unless i paid out my own pocket. How is that fair? That car changed my life seriously. I don't want any other car than a BMW. I've never felt so safe behind the wheel of any vehicle such as that one. I'm a NEW fan for life. I miss mine dearly
