• Report:  #1526871

Complaint Review: Bluegreen vacations - Florida

Reported By:
Coledan - Decatur, TX, United States

Bluegreen vacations
Florida, United States
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I was very interested in buying a time share from this company. I bought a three night stay with Bluegreen with the interest of the sales presentation for buying a timeshare to save money on future vacations for my family and myself. It seemed like an amazing opportunity. I do not suggest even getting started with these people. I was two hours from the resort and I called them to see if I could get a crib sent up to our room for my daughter. Apparently they got the booking wrong and only confirmed me for two adults, they absolutely refused to accommodate my family and refused to give me a refund. This was their mistake and they continued to lie to me to cover their mistake. They offered a small motel that I was skeptical about putting my family in. I believe they did this just to take our money. This is a horribly ran business that is out for money. Bluegreen Vacations has absolutely no regard for their time share customers. Do not entertain what they have to offer. I truly believe they did this on purpose to take our money, they knowingly booked me a room for two when I specifically said a room for four. It’s not like I forgot I had two daughters. They started lying to cover up their mistake. I wanted to believe this would be a great vacationing opportunity for my family, however I was sadly mistaken. This whole thing is a scam and they just want to take as much money as they can get. I can only imagine how much of a scam the timeshare is if lying is how they sale their vacation incentives.

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