- Report: #810017
Complaint Review: blockbuster express NCR - Dallas Texas
Reported By:
cacho -
Daytona Beach, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
blockbuster express NCR
1601 Elm Street, Suite#3838 Dallas, 75201 Texas, United States of America
Phone:
1-877-300-2128
Web:
www.blockbusterexpress.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
blockbuster express NCR blockbuster entertainment group I only rent one movie at the time this company was charging me two times and trhee times at the time also they give you promo codes when the $1.00 that are all scratch and dirty they give you promo co Dallas, Texas
This company blockbuster express has been charging me for two and three times in one day when I only rent 1 movie a day. Also they have been giving me promo codes to get movies for free but when I used them they still charged me. This company is overcharging everybody it seems liket it after I cheked all the complaints in your website. My bank is ready to do a fraud claim with this company and they also want to do an audit. I spoke to the following customer services reps at this company. Adam, Taylor and Sheri. They also hide when you asked them for their headquarter's address they give you and address in Atlanta the adress is as follows: 407 highway 74. Peach Tree City, Atlanta #30269. I complained to the business on 11/22/2011 and 11/16/2011. I also complained to the Governor's Office of Consumer Protection located in 2 Martin Luther King Jr. Dr. Suite 356, Atlanta, Georgia. I spoke to a lady there who toldme that I needed to have proof and I toldher that I have my bank statements and that I will sendit to her.
Consumers be aware that's because they hide the address of their headquarters which is in Dallas Texas, Please send your complaints to the BBB of Dallas, Texas that's where their headquarters is. I also send them a copy of my broken dvd/vcr combo player so that they could pay for that too, beacuse it broke because of their damaged DVD's.. I want restitution and compensation from this company because they made me waste my time by going to the bank several times. I hope you will be able to helpme this company should get a class action lawsuit because of what they do to their consumers. Thank you for your help it will be apprecitated since I live in a fixed income. Thank you and have a Merry Christmas. I hope this case will be resolved by then.
Consumers be aware that's because they hide the address of their headquarters which is in Dallas Texas, Please send your complaints to the BBB of Dallas, Texas that's where their headquarters is. I also send them a copy of my broken dvd/vcr combo player so that they could pay for that too, beacuse it broke because of their damaged DVD's.. I want restitution and compensation from this company because they made me waste my time by going to the bank several times. I hope you will be able to helpme this company should get a class action lawsuit because of what they do to their consumers. Thank you for your help it will be apprecitated since I live in a fixed income. Thank you and have a Merry Christmas. I hope this case will be resolved by then.
5 Updates & Rebuttals
Ken
Colorado,USA
You kind of missed my point........
#2Consumer Comment
Mon, January 02, 2012
The humidity itself may not affect your player, but the normal collection of dust on the laser lens will accumulate due to the humidity in the air and eventually cause skipping and then failure to even read the discs. I won't even describe cleaning it off, as the lens assembly is very fragile.
IF the ones you rent DO have chunks of foreign material, it would be wise to clean them before placing them in your player. If they're cracked and/or glued, it's inadvisable to play them at all. If you do clean them, use a damp cloth and carefully wipe them ACROSS the surface of the disc and not in a circular pattern.
Rental people, as a whole, do not properly handle the discs and pass the playing problem on to the next hapless renter. Are you able to patronize a nother rental business?
cacho
Daytona Beach,Florida,
United States of America
humidity or peanut butter on dvd
#3Author of original report
Mon, January 02, 2012
You said that the dvd player may not work due to humidity. I live one block from the beach that would explain the humidity. As far as the peanut butter they probably do have peanut butter. I've found dvds with glue on them chocolate, dirt, you named it.
Ken
Colorado,USA
I've just got to ask....
#4Consumer Comment
Sun, January 01, 2012
How, EXACTLY, did their "damaged DVD's" manage to break your dvd/vcr combo player?
Did these "damaged dvd's have big chunks of peanut butter or other detritus on them>
I repaired hundreds of players and can't figure how this could otherwise happen.
Cd/dvd player lenses eventually accumulate dust from the air which may adhere due to humidity.
This can lead to skipping and eventually not playing...unless the discs are like those I've described above, it doesn't come from the "damaged dvds".
Player drawers will sometimes fail to open or close incorrectly due to stretched, dried out rubber belts in the mechanism.
Your other complaints, may well be valid, but you're just trying for a freebie on your player.
cacho
Daytona Beach,Florida,
United States of America
blockbuster express headquarters
#5Author of original report
Sun, January 01, 2012
I'm sorry didn't want to get anybody confused. The blockbuster express headquarters is in Georgia. I spoke to a supervisor by the name of Jetta. She said someone from the company will contact me. Still waiting.
jgt-girl
Everett,Washington,
USA
Blockbuster and Blockbuster Express
#6General Comment
Sat, December 31, 2011
First of all I'm not sure if you are aware but Blockbuster and Blockbuster Express are not the same company NCR purchased the name Blockbuster for their kiosks.
Now, the address you have here is the Blockbuster headquarter, but Blockbuster Express's is located in Duluth GA. If you don't believe it... check this out http://insideblockbusterexpress.com/ncr-announces-move-to-duluth-ga/
