- Report: #1518646
Complaint Review: Best Western Plus Executive Residency - Oklahoma City OK
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Author Confirmed
Why?
Best Western Plus Executive Residency
4750 S I-35 Service Rd Oklahoma City, 73129 OK, United States
Phone:
(405) 763-5002
Web:
https://www.bestwestern.com/en_US/book/hotel-rooms.37139.html?iata=00171880&ssob=BLBWI0004G&cid=BLBW
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Best Western Plus Executive Residency Oklahoma City I-35 Management Ignores Numerous Maintenance & Staff Training Deficiencies Oklahoma City OK
Tried to contact manager in response to lengthy list of maintenance and staff training issues that resulted in extremely poor night's rest following very lengthy day road tripping. Managedr never showed up. Emailed manager. nmo response. Notified Best Western Customer Service, who contacted manager. No response.
Brought Better Business Bureau into the discussion. Manager finally responsded to somebody by sending a semi-literate 9-word incomplete sentence stating they could not issue a refund. Obviously, a bald-faced lie - they CAN issue a refund, but they WON'T.
More importantly, what company's professional management totally ignores customer concerns?
