• Report:  #1511882

Complaint Review: Best Buy - Charlotte NC

Reported By:
alfonso - Charlotte , NC, United States

Best Buy
Charlotte, 28227 NC, United States
Www.best Buy.com
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I purchased a tv on February 28th and I got it home noticed a small blemish in the screen. I was like d**n I can live with it but it ambit worse so I contacted Best Buy they told me it was still under factory warranty and they would send out a tech. The tech came and tried to take apart my tv to fix it and broke it. Now I have a tv that’s broken and they told me it would take a month to replace it.

Well that’s came and gone I try and try to call but nobody has an answer or they just transfer me to other people. They just will not switch the tv very poor customer service and I paid extra for the warranty this store is the worst I hope everyone stops buying from them.

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