- Report: #1525992
Complaint Review: BEAR TRACKS VACATION CABINS - Gatlinburg Tennessee
Reported By:
SEEKING JUSTICE -
Williamston SC 29697, SC, United States
Submitted:
Updated:
-
Author Confirmed
Why?
BEAR TRACKS VACATION CABINS
Gatlinburg, 37738 Tennessee, United States
Phone:
865-245-2635
Web:
WWW.bEARTRACKS.COM
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
BEAR TRACKS VACATION CABINS RENTED US A CABIN WITH NO HEAT NO WATER FOR $4000 Gatlinburg Tennessee
We planned our FAMILY CHRISTMAS vacation here is it was a complete disaster. It was 5 degrees outside and we arrived to a cabin with NO HEAT, NO WATER. We proceeded to contact the "EMERGENCY" Numbers given to us by the owners before arrival. Got NO ANSWERS NO REPLIES FOR 12 HOURS. We were freezing and pulled 2 mattresses to the pool room to sleep on to keep from freezing to death over night , the pool room was the only room of the house with heat. The owners said that we shouldn't have taken the mattresses to the pool room to sleep on and stay warm, April the owner said that our family should have rented hotel rooms or slept in our cars after we had paid her $4000 up front for this cabin! By morning we had no power either. It was Christmas Eve and we decided that we needed to drive 6 hours back home to try to at least save some of Christmas eve. The owners of this cabin were very very RUDE every single conversation I had with them. They also robbed us for $2000 of the $4000 that we paid them. Do not take a chance on your vacation being ruined. The office Clerk and CO Owner of Bear Tracks Vacation Cabins Amanda stated to us on 2 occasions that they did NOT have maintenance personnel. In the end our DREAM First time ever Vacation was ruined and to make matters even worse. They robbed us of $2000 or our $4000 that took us 2 years to save for this Vacation of our lifetime. BEWARE Don't take a chance on your vacation being ruined and maybe being robbed of your money as we were.
2 Updates & Rebuttals
Roman
Williamston SC 29697,BEAR TRACTS VACATION CABINS
#2Author of original report
Fri, April 28, 2023
I misspelled a word in the title.
Karl
Highlands Ranch,Colorado,
United States
PROTESTER SONG 150
#3Consumer Comment
Thu, April 27, 2023
Will be submitted at this site soon. Just type in 555030 and 560128 to see if it is available in the comments section at Ripoff Report #555030 or Ripoff Report #560128.
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