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  • Report:  #1515778

Complaint Review: BEAR CREEK AUTO STORAGE 2 - HOUSTON TX

Reported By:
J.J. - Houston, TX, United States
Submitted:
Updated:

BEAR CREEK AUTO STORAGE 2
5463 ADDICKS SATSUMA RD HOUSTON, 77084 TX, United States
Phone:
281-463-8081
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

First of all I had a truck illegally towed off a public/ city street in Houston TX. It wasn't illegally parked nor even issued a citation. It was "stolen" off a public street and wasn't even left there for days on end. When I called on Monday Morning the police to inquire where it was it still hadn't been reported and as the officer said helping me, " Yep, it appears to be stolen."

Later we luckily found out it was finaly reported but really any vehicle towed without your consent needs to be reported being towed before the tow. MANNY'S TOWING owned by Manuel Perez illegally took my truck off a public street where he has NO LEGAL AUTHORITY to do so. On the reciept at BEAR CREEK AUTO STORAGE 2 I noticed it lacked information you would need to make a formal complaint against them. Also it failed to show the time and date of tow. On top of that the reciept lied and claimed it was a "Private Property" tow when in fact it was legally parked on a public street. Even the police could not legally authorize the tow.

When we called up Bear Creek Auto Storage 2, Mansor S. Shojaie told us about 5 different aliases. Not once his real name as required by law to do. ALSO he claimed he could ONLY accept CASH, which is illegal and against Harris County VSF policy. A Vehicle Storage Fascility is required to accept your debit/credit card, money order or cash and have a working payment machine at all times. Also they are required to secure your vehicle, which they did not. Most of all anyone with a TDLR card in the towing/vsf field is required by law to show you their tdlr card as well as legal name in order for you to file a formal complaint. 

Mansour S. Shojai did not do this. I have multiple video recordings with audio and a witness supporting this. He held his card up out of eyesight so I couldn't read it then put some cardboard over his cubbyhole payment window and literally hid inside. After researching public records it appears maybe the reason is that his TDLR card is expired or not current which means he shouldn't of been working a state regulated position at Bear Creek Auto Storage 2.

Also you will notice they sell "Used Auto Parts " and Used cars. Probably from their victims. Most people need to learn that they can file complaints and reclaim their losses after they take the offending parties to court. Also people should understand that they can easily file a complaint online against the VSF, VSF employee, Tow Company and Tow driver. 4 complaints total. Also if they refuse to show you the information as required by law that they do then that is another complaint to register.

Con-artists like Mansour lie to the public to protect themselves. He must accept credit and debit cards too but since he was aware he was party to an illegal towing scam operation he wouldn't release the vehicle until he had cash. Actually Mansour probably shouldn't be working.  The TDLR# you need for BEAR CREEK AUTO STORAGE 2 is 0607502VSF. Unfortunately Mansor's isn't listed because it is not current which is a violation.



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